December 2008
Beginner to intermediate
360 pages
7h 18m
English
In this chapter, you will learn how businesses are evolving to enable employees to work differently and do more with less. The workplace is being altered by a combination of integrated voice, video, web, and mobility applications (commonly referred to in the industry as quad-play technologies). Some key trends driving this need for change include the following:
• Virtualization: The capability to replicate our desired environment anywhere, anytime using communication technologies such as voice, video, web, and mobility through any device
• Globalization: The need to enable multinational project teams that span geographies, and to understand how communications ...