Chapter 2The Way We Work
Executive Summary
This chapter discusses how the quad-play technologies of voice, video, web, and mobility are transforming the traditional work environment by enabling collaboration and employees to conduct business any time, from any location, using any device. This chapter discusses two main topics:
• A real-life example of quad-play technologies (that is, Unified Communications, TelePresence, mobility, presence, and video streaming) used to prepare and deliver (within a matter of hours) an effective communication to the Cisco sales force.
• Management considerations to enhance work/life balance and their associated benefits (that is, greater employee satisfaction and productivity, reduced real estate ...
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