Book description
People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work a colleague, subordinate, or boss.
Handling people issues is every leader's major headache. It's what takes up the majority of their time and more important the bulk of their head space. Every leader can and must develop this most important of all management skills.
The Power of People Skills will teach you that there's one primary difference between a great culture and a poor one: a great culture insists on having star players in every key seat, and a poor culture tolerates under performers.
Table of contents
- Cover
- Title Page
- Copyright Page
- Dedication
- Acknowledgments
- Contents
- Introduction
- Chapter 1. Attracting Stars Is Lucrative— and So Much More
- Chapter 2. Determine Whether You Have Stars (or Not)
- Chapter 3. Distill the Right Attitudes— and Make Them Stick
- Chapter 4. Take Action With Your Underperformers
- Chapter 5. Use the Star Chart to Rate Your Current Team
- Chapter 6. Dispel the People Myths That Most Affect Your Company
- Chapter 7. Identify Problems That Might Cause Your Stars to Leave
- Chapter 8. Reward and Develop Your Stars (The “A Box”)
- Chapter 9. Coach Your Potential Stars (The “B Box”)
- Chapter 10. Navigate the Wrong Fits (The “C Box”)
- Chapter 11. Deal With Your Productive-butDifficults (The “D” Box)
- Chapter 12. Learn Team Leadership Skills From Parenting
- Chapter 13. Help Everyone Be Their Best
- Chapter 14. Master the Coach and Connect Concept
- Chapter 15. Handle Those Tough HR Conversations
- Conclusion: Career Lessons From Trevor
- Notes
- Index
- About the Author
Product information
- Title: The Power of People Skills
- Author(s):
- Release date: August 2017
- Publisher(s): Career Press
- ISBN: 9781632651068
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