CHAPTER  |  TWENTY-ONE

What Are You Going to Do About It?

Years ago, Peter Drucker was giving one of his all-day seminars. I think it was called “A Day with Drucker.” During the Q&A period, a clearly distressed individual launched into a long monologue about the challenges he faced in his company. These challenges appeared insurmountable. It was obvious that he expected Drucker to solve his problems, telling him what to do. At first, Peter listened politely. Finally, as the man went on and on, Drucker interrupted. “Okay,” said Peter, “so you are in trouble. What are you going to do about it?”

We Need to Take Responsibility

Early in what has been labeled the Great Recession, the CEOs of the three largest U.S. automobile companies flew to Washington, ...

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