CHAPTER  |  THIRTY-SEVEN

The Ultimate Requirement for Running a Good Organization

Ask management experts what the primary requirement is for running a good organization, and you'll get a variety of answers. Peter Drucker had only one answer: “Making the right people decisions is the ultimate means of controlling an organization well. Such decisions reveal how competent management is, what its values are, and whether it takes its job seriously.”1 People decisions start with staffing.

Staff for Strength

Unfortunately, staffing isn't easy, and there are some strong disagreements about how to make the right decisions. For example, you may be in an organization where the hiring philosophy is, “We want well-rounded individuals; we promote people who ...

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