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Chapter 7
Web 2.0
Leila Sadeghi
We don’t have a choice on whether we do social media, the question is
how well we do it.
—E. Qualmann
1
Introduction
A global transformation is happening and it has all to do with Web 2.0. ese
technologies are revolutionizing how we communicate and share information, how
Contents
Introduction ......................................................................................................125
Government Utilization of Web 2.0 ..................................................................127
Cases in Government ........................................................................................130
Potential ...