Once you are convinced that the prerequisites for POLCA are in place at your company—or at least that they will be sufficiently addressed prior to the POLCA launch—you can proceed with designing the system. This chapter will cover the major points that will help you design and customize the details of the POLCA system for your particular situation.
There are several details and possible special situations to consider, so this chapter is divided into the following major topics to help you navigate through all the issues:
Creating a POLCA Implementation Team and designating a POLCA Champion.
Determining all the POLCA loops.
Laying out the POLCA Chains.
Deciding on details related to the POLCA cards. ...