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The Primes: How any Group can Solve any Problem by CHRIS McGOFF

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Acknowledgments

This book exists because of my shared experiences and relationships with a group of gifted and generous people. In 1987, I was asked by IBM to investigate the intersection of group performance with network technology. This was a unique moment in time. We brought together business minds, social and behavioral scientists, and technologists. This effort benefited from the significant contributions and insights of IBM leaders, including Ray Duel, Ron Dougherty, Ann Hunt, and Ron Grohowski. Joining the effort was Jay Nunamaker and his team at the University of Arizona; Paul Gray, Claremont; Larry Phillips, London School of Economics; Jerry Wagner, University of Nebraska; Paul Saffo, Discern; and Robert Johansen, Institute for the Future, Palo Alto, CA. The project led to the development and release of IBM's Teamfocus groupware application.

I also acknowledge the companies that invited us into their businesses to experiment and apply the technologies in real business environments, including Procter and Gamble, J. P. Morgan, American Airlines, the US Coast Guard, General Motors, DuPont, Boeing, The Women's Presidents Organization, and The World Bank. I am forever grateful for your curiosity, patience, and trust. I offer special acknowledgment to Col. Robert Glitz, Gen. Donald Shepperd, and Gen. William Navas for giving us an opportunity to consolidate our insights in 1991; launch an independent company, which became Touchstone Consulting; and support the transformation ...

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