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The Process Mind
book

The Process Mind

by Philip Kirby
October 2014
Intermediate to advanced content levelIntermediate to advanced
315 pages
9h 12m
English
CRC Press
Content preview from The Process Mind
xiii
Foreword
In August of 2011, Bostik was facing a crisis. In one sector of the business,
our ability to properly service customers had reached a critical level.
On-time / in-full delivery rates had reached a low of 10%, inventories were
climbing, lead times had increased to 21 days from an industry standard
of 5 days, and people were losing condence in our ability to x the prob-
lems. We were on the verge of losing the entire business, not just a few
orders. Aer a frustrating day at one of our major plants, I returned to my
hotel and called the one person I knew could help, Phil Kirby.
I had a long-standing relationship with Phil, dating back ...
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Publisher Resources

ISBN: 9781482228953