
xv
Prologue
Faced with the choice between changing one’s mind and proving that
there is no need to do so, almost everyone gets busy on the proof.
John Kenneth Galbraith (1908–2006)
A FUNDAMENTAL MISUNDERSTANDING
In 1990, two seminal, bestselling books were published, widely read,
somewhat understood, and gradually forgotten. Unfortunately, in many
cases, the thinking was never adopted, while in others it was embraced, but
not sustained. In e Fih Discipline, Peter Senge introduced the theory
of the learning organization, which focused on group problem solving
by using thesystems thinkingmethod to convert companies intolearn-
ing organizatio