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The Chennai Paradox
e problems are hiding in plain sight.
SEE THE PROCESS, SEE THE PROBLEM
In 2008, I found myself in Chennai, India, gazing out the window of
a gleaming oce tower, amazed by the juxtaposition of life in this
“Cultural Capital of South India.” Chennai has been called the most
livable city in India by the Institute of Competitiveness
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and yet, I could
see edging o the banks of the Adyar River below a haphazard row of
wooden planks that looked like toothpicks extending from rickety card-
board huts from which the homeless emerged to begin another day in
abject poverty. e contrast was raw. e conditions of poverty, squa-
lor, and ...