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The Process Mind
book

The Process Mind

by Philip Kirby
October 2014
Intermediate to advanced content levelIntermediate to advanced
315 pages
9h 12m
English
CRC Press
Content preview from The Process Mind
e No. 1 Root Cause 89
WHITE SPACE
Most disruptions to ow cannot be seen from a vertical perspective.
Andy learned that in my classroom and he also learned that in contem-
porary business structures; it has proved to be more dicult than most
can handle. e term white space, coined by the late Geary Rummler, is
the system, the connections that ow between parts, not the parts that
are important. We pay attention to the wrong parts—the boxes, not the
white space.
4
We have to learn to look at the white space. is is where
signicant improvement can be achieved and sustained over time.
Rummler’s term white space and its companion, waste, go ha ...
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Publisher Resources

ISBN: 9781482228953