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Action: Experimentation and
the Scientific Method
Action is an intimate conversation with the situation by committed
and knowledgeable people in search of improvement.
Don Schuon, learning guru
STOP BUMPING AND THINK
To put the above quote less politely, performance improvement might
just come from smart people making stu up as they go along and get-
ting some of that stu right. Process-focused experimentation is like that;
ittrusts people who work in the process know most about the process.
And, if the people have a good problem-solving methodology, including
information, skills, and authority to execute those methods, then leave
them to l ...