
204 • e Process Mind
Treasure Hunt: SIPOC-Example
is Form helps identify and defi ne the scope of the Process for the Treasure Hunt.
Function__Equipment Purchasing_Role__source all equip for all stores_____Date_______________Page_______of________
Supplier Input Process Step Output Customer Systems Why? Opportunities Measures
Eng’eers Drawings Create Template Schedule A Operations T-Tracker
Mgmt
signoff
• Sort requests by
type
• Reduce handling
• Merge complaints
dept with central
• 75% of volume
inQ4
• Impact of green
demands
• 50% non
standard-too much
variation
• Multiple
spreadsheets
• Siloized
• Checkers checking
the checkers
• Lead times ...