How to Conduct a Treasure Hunt • 239
• Lack of training/operator errors
• Incapable suppliers
3. Waste of Conveyance/Transportation
Denition: Moving materials and/or information from place to place
or moving material or information in and out of storage or systems/
spreadsheets/templates, etc.:
• Contrary to the concept of continuous ow production
• Transfer of information or materials from people to people, depart-
ment to department, application to application
Characteristics:
• Manpower to inspect or rework
• Quarantined and scrap products
• Fireghting culture (reactive, not proactive)
• Fault-nding/defensiveness
• Poor service/customer relations
Causes:
• Incapable process/excess variation
• Lack of standard work
• Lack of training