REFERENCES

Preface

The Standish Group 2018 Chaos Report: Decision Latency Theory.

A Gaskell, ‘The slow pace of digital transformation’, Forbes, 8 June 2018.

H Nash, KPMG CIO Survey, 2018.

KPMG NZ, ‘Driving business performance’, Project Management Survey, 2017.

PMI Pulse of the Profession 2016.

New Zealand Government, Report of the ministerial inquiry into the Novopay project, 2013.

‘Crossrail: What’s really delaying the £15.4bn mega-project’, Construction News, 1 October 2018.

J Corrigan, ‘VA Wasted $11 billion on failed IT projects in 6 years’, Nextgov, 8 December 2017.

Project Managers

PART I: Leadership

‘The rise of AI makes emotional intelligence more important’, Harvard Business Review, 15 February 2017.

‘The business case for EQ’, Six Seconds.

M Abrahams, ‘Those who can’t, don’t know it’, Harvard Business Review, December 2005.

D Dunning & J Kruger, ‘Unskilled and unaware of it: How difficulties in recognizing one’s own incompetence lead to inflated self-assessments’, Journal of Personality and Social Psychology, 1999, 77(6), 1121–34.

J Zenger & J Folkman, ‘The skills leaders need at every level’, Harvard Business Review, 30 July 2014.

‘A few minutes could change your whole day’, meditation app, Headspace.

‘Rewarding work: The vital role of line managers’, Studylib, 2018.

M Bevilacqua et al., ‘Relation of project managers’ personality and project performance: An approach based on value stream mapping’, Journal of Industrial Energy Management, 2014, 7(4), 857–90.

JR Turner ...

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