The lessons from lean and six sigma

What is this about and why is it important?

The world of management thinking is always coming up with new ways of enhancing organisations. The cynic thinks of these as fads, and some of them are, but others make fundamental long-term improvements.

Two of the biggest trends in management have been the adoption of six sigma and lean. These were originally separate approaches, but they are often conflated nowadays into lean six sigma. In this section I will treat them as one discipline, although in reality both lean and six sigma bring different tools, areas of focus and value.

Whilst I do not see lean six sigma as a panacea for all business problems, as some of its staunchest advocates present it, it has proven ...

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