O'Reilly logo

The Project Workout, 4th Edition by Robert Buttrick

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

11

The Post-Implementation Review: How Did We Do?

Overview

Key deliverable

To be effective, the review must not be used as a ‘witch hunt’. If you use it in this way, you’ll never have the truth presented to you again!

‘You can do anything in this world if you are prepared to take the consequences.’

W SOMERSET MAUGHAM

Overview

You should carry out a Post-Implementation Review after sufficient time has elapsed for the benefits of the project to be assessable. The review cannot cover every aspect but it should establish whether:

  • the predicted benefits were delivered;
  • the most effective operational processes were designed;
  • the solution really met the business needs, both for users and customers.

As the project sponsor is the one who wants ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required