We were knee deep in a project with a firm when we realized they were on a different track from us. They were pursuing goals that we had not agreed to!
—Executive Director, Nonprofit Organization
Our experience was great because we had clearly identified what the problems were and had carefully identified what we needed done.
—CEO, Mid-Size Manufacturer
We thought we knew what we needed until Phase 1 of the work had been done and the research showed we were off target completely with what we thought was going on. The firm we had hired though reworked the Scope of Work and we got back on track quickly.
—VP, PR, Health Care
It is difficult sometimes, until we are fully immersed in the client work to lay out a clear ...