The Quick and Easy Performance Appraisal Phrase Book

Part 7Productivity

Here is where the rubber meets the road: are your employees getting everything done properly and on time? Much of this depends on how clearly you’ve communicated expectations. Assuming you’ve already done this, how can you best assess the productivity of your employees?

Some companies do it by using simple metrics: Who sold the most widgets? Who fixed the most bugs? Who processed the most cases? Sometimes it’s easy to tell when an employee is slipping behind—she’ll miss deadlines, her work quality will suffer, or she’ll be absent more and more often. Whatever the case, this section will enable you to communicate your expectations and feedback clearly and concisely. It will also help keep productivity running at optimum speed ...