The Real Issues Driving the Nursing Crisis
Our analysis of nurses’ employer reviews reveals the true source of burnout and why nurses are leaving the field. Here’s how health care leaders can improve nurse job satisfaction to fight a looming nursing shortage.
The Research
We analyzed the free text of 150,000 reviews written by U.S. nurses from the beginning of the pandemic through June 2023. For each review, we analyzed whether it mentioned one of 200 topics and assessed whether the nurse spoke about that topic positively or negatively. The topics were derived from research on various elements of employees’ experiences, including culture, compensation and benefits, work schedules, and perceived ...
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