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The Relational Leader: A Revolutionary Framework to Engage Your Team

Book Description

Businesses or organizations, whether they be public, private, social, or government typically are of the "Command and Control" leadership model. The new "Relational Leadership" model moves leaders to a different style of motivating people and driving revenue. Relational Leadership does not replace good, solid business savvy; it actually places strong business skills (management skills) in an atmosphere where they can be optimized. In easy to understand language, the book provides a clear picture of the power of Relational Leadership. Through examples, anecdotes, and stories the book examines the simplicity its core principles and provides a framework for introducing and growing a culture that supports this leadership style within an organization. This framework focuses on people and the activities and actions that motivate them to do their best work regularly.

Table of Contents

  1. Copyright
    1. Dedication
  2. Acknowledgments
  3. About the Author
  4. Introduction
  5. 1. Illustrating the Case for Relational Leadership
    1. A Little Background on the Author
    2. An Overview of the Relational Model
    3. A Tale of Two Organizations
      1. The Saga of the Middle School
      2. The Saga of the Start-Up Bank
      3. Comparing the Middle School to the Bank
    4. Summary
  6. 2. The Might of Mentors
    1. Enhancing Your Personal Leadership
    2. The Casting Director
      1. An Early Lesson
      2. Highlights of My Journey
      3. Leading Characters
        1. Bob Albin
        2. Mark Suwyn
        3. Nathan Hill
        4. Bob Brightfelt
      4. Wrapping Up the Mighty Mentors
    3. A Cast of Thousands (Not Really)
    4. Summary
  7. 3. Getting Started
    1. Exploring and Assessing the Basic Framework
      1. Being Authentic
      2. Knowing Yourself
      3. Developing a Knowledge Base
      4. Timing Career Moves
    2. A Sad Story Without a Fairy-Tale Ending
    3. A Story with a Better Ending
    4. The WHY in the World
    5. Assessment, Compromise, and Focus as Leadership Traits
    6. Summary
  8. 4. What Does Relational Leadership Look Like?
    1. An In-Depth View of the Relational Leadership Model
      1. Understanding the Core and Elements
        1. Core
        2. Element 1: Fidelity
          1. Fairness
          2. Character
          3. Trust
        3. Element 2: Appreciation
          1. Celebration
          2. Fun
        4. Element 3: Value
          1. Attentiveness
          2. Purpose
    2. Summary
  9. 5. Breathing Life into a Relational Organization
    1. Key Components of a Relational Organization
      1. The Business Plan
      2. The Value of Common Sense
      3. Hiring the Right People
        1. Importance of Hiring the Right Person
        2. How Active Must I Be in the Interview Process?
        3. Acquiring Behavioral Interview Skills
        4. More Tactics for Hiring the Right Person
      4. Making a Personal Commitment to Change
      5. Embracing Staff, Customers, and Vendors
        1. Practitioners Speaking About People
    2. Shifting from Non-Relational to Relational Leadership
      1. Adopting a New Style for Dealing with People
        1. When Commitment Is Soft or Non-Existent
      2. Change Must Be Authentic
        1. Establish the Change Baseline, and Then Ask for Help
      3. Maintaining the Relational Model
        1. Sustaining the Model
        2. Reinforcing the Model
    3. Your Critical Role as a Leader in a Relational Organization
      1. What Happens If Your Words and Actions Are Not Aligned
      2. Preserving the Organization’s Environment
    4. Summary
  10. 6. Developing the Leader in You
    1. Apply Discipline
    2. Execute Winning Activities
      1. Visualization
      2. Giving Is an Essential Part of Getting
      3. Doing What Failures Won’t Do
    3. Avoid Shortcuts
    4. Manage Risk
    5. Develop the New You
    6. The Effect of Misuse of Power on Leadership
      1. A Demonstration of the Misuse of Power
        1. Reflections and Nuggets Taken from the Story
    7. The Many Faces of Leadership
      1. Ingredients of Your Leadership Style
    8. Summary
  11. 7. Tips for Building the New You
    1. Discovering Yourself
      1. Building on Strengths versus Improving Weaknesses
      2. Applying Your Self-Knowledge to an Improvement Strategy
    2. Summary
  12. 8. Creating a Great Place to Work
    1. The Building Blocks of Trust
      1. Consistency
      2. Fairness
      3. Align Words and Actions
      4. Admit Mistakes and Fix Them
      5. Encourage Ideas
      6. Celebrate Accomplishments
      7. Hire the Right People
      8. Connect with People
      9. Have Fun
      10. The Golden Rule
    2. Make Stress a Positive Force
      1. Keep Your Emotions in Check
      2. Monitor Your Language
      3. Maintain a Sense of Humor
      4. Remain Consistent
      5. Communicate Clearly
      6. Set and Check Intermediate Objectives
    3. Summary
  13. 9. The Value of Relationalism Outside the Workplace
    1. Working with an Outside Organization
    2. Community Leadership Opportunities
    3. Summary
  14. 10. Applying the Relational Model at Home
    1. The Relational Leader at Home
      1. My Observations
      2. Reflections of Relational Leaders
    2. Relational Similarities Between Work and Home
    3. Summary
  15. 11. The Long and Winding Road
    1. The Idea Comes to Life
      1. Later That Night
    2. The Next Day: Billy and the Leadership Group
    3. The Board Meeting and Billy’s Presentation
      1. The Meeting Postscript
    4. Frank Meets with Billy and the Team
      1. Designing the Associate Meetings
    5. A Private Coaching Session with Billy
      1. Leading in the Community and at Home
    6. Nine Months Later
    7. Final Thoughts
  16. The Company Barometer Questionnaire
    1. Instructions