Numerous professional colleagues have shared with me their insights about the science of resilience and the art of business. Particular among them are Alberto Colombi and Ken Schaper formerly from PPG Industries, Michael Parkinson, Sherry Neubert from Goodyear Tire and Rubber, and Matt Steenson, Lakhbir Lamba, and Tom Kunz from PNC Bank and Stephanie Doliveira from Sheetz.

My business-consulting community has kept me on the business straight and narrow, including Hugh Blane, Judy Chan, Mark Rodgers, Roberta Matuson, Linda Popky, Chad Barr, and Vanessa Heckman. I am especially fortunate to have such an amazing business colleague as Michael Couch. My coauthor, Alan Weiss, changed my thinking about business six years ago and about ...

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