Summary and Overview

If you think about it for just a moment, you’ll realize that everyone—every single person, no matter who he or she is—wants respect. Don’t you?

People want to be treated politely, with courtesy, consideration, and genuine regard everywhere they go, in any situation. At work, people want to be treated with common courtesy and to be respected for their skills and experience. They want their personal and life choices not to be judged, denigrated, or criticized. They want to be treated fairly and honestly by their bosses; and when they make a mistake, they want to be told about it respectfully, in private. In short, everyone wants to be treated respectfully.

I’ve never met or heard of anyone who has actually wanted to be disrespected, ignored, denigrated, micro-managed, and treated rudely by a boss or colleagues in public or in private. Have you? In reality, no one—and I mean no one—wants to be disrespected.

And yet, as you’ve probably realized from your own experience and from reading The Respectful Leader, disrespectful behavior in the workplace is all too common.

You’ve probably heard of the management and leadership style called “Command and Control,” which roughly translates into “Do as I tell you, because I’m your boss.” Managers and supervisors who use the command-and-control style prefer to tell subordinates what to do and how to do it, sometimes in great detail, and then closely supervise to ensure their orders are carried out. Historians trace the ...

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