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The Right Way to Select Technology by Jarrod Gingras, Tony Byrne

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CHAPTER 2

Images

Build a Selection Team That Works

Sample Team Composition

Tips

Perhaps the most common pitfall of technology selection is the absence of an organized team that represents the varied interests and authority of internal stakeholders. Without a recognized authority, decisions can get made on an ad hoc basis, or you end up defaulting to an incumbent tool, even though it’s not a good fit. Worse yet, key conflicts often get postponed throughout the early stages of the project, leading to fierce debates that emerge only after it’s time to pick vendor finalists.

So a smart business leader will identify key “stakeholder” groups: those who should ...

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