© Tom Taulli 2020
Tom TaulliThe Robotic Process Automation Handbookhttps://doi.org/10.1007/978-1-4842-5729-6_4

4. Planning

Tom Taulli
Monrovia, CA, USA
Building a Solid Foundation for Your RPA Implementation
Ernst & Young (EY) is a strong believer in the power of RPA. The firm not only has a thriving practice in the industry but also uses the technology to improve its own operations, on a global scale.
But this does not mean that EY is not without its criticisms of RPA. The firm realizes that – as with any type of major enterprise software system – there are many potential land mines. Of course, EY’s consultants are good at navigating clients through them. Interestingly enough, one of the firm’s fastest-growing businesses is providing remediation ...

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