The Routledge Companion to Trust

Book description

In recent years, trust has enjoyed increasing interest from a wide range of parties, including organizations, policymakers, and the media. Perennially linked to turbulence and scandals, the damaging and rebuilding of trust is a contemporary concern affecting all areas of society.

Comprising six thematic sections, The Routledge Companion to Trust provides a comprehensive survey of trust research. With contributions from international experts, this volume examines the major topics and emerging areas within the field, including essays on the foundations, levels and theories of trust. It also examines trust repair and explores trust in settings such as healthcare, finance, food supply chains, and the internet.

The Routledge Companion to Trust is an extensive reference work which will be a vital resource to researchers and practitioners across the fields of management and organizational studies, behavioural economics, psychology, cultural anthropology, political science and sociology.

Table of contents

  1. Cover
  2. Title
  3. Copyright
  4. Dedication
  6. List of figures
  7. List of tables
  8. Notes on contributors
  9. Preface
  10. Introduction
  11. PART I Foundations of trust
    1. 1 Reconsidering affect-based trust: A new research agenda
    2. 2 Reciprocal trust: A self-reinforcing dynamic process
    3. 3 Swift trust: state-of-the-art and future research directions
    4. 4 Distrust
  12. PART II Levels of analysis
    1. 5 Determinants, consequences and functions of interpersonal trust within organizations: What is the empirical evidence?
    2. 6 Trust in teams: A review across levels
    3. 7 Cooperation and coordination: The role of trust in inter-organizational relationships
    4. 8 Multilevel trust: Antecedents and outcomes of trust at different levels
  13. PART III Theories of trust
    1. 9 Why do people trust? Moving toward a more comprehensive consideration of the antecedents of trust
    2. 10 Trust and fairness
    3. 11 Social exchange theory: Where is trust?
    4. 12 Institutions and trust
    5. 13 Trust and contracts: Complements versus substitutes in business-to-business exchanges
    6. 14 The contributions of attribution theories to trust research
  14. PART IV Trust repair
    1. 15 An interactive perspective on trust repair
    2. 16 Organizational trust repair
    3. 17 Trust and distrust: Their interplay with forgiveness in organizations
  15. PART V Applications
    1. 18 ‘Right-touch’ trust: Thoughts on trust in healthcare
    2. 19 The production and reproduction of trust violations: An exploration of theory and practice in universal banks prior to the global financial crisis
    3. 20 Trust in public professionals and their professions
    4. 21 Employment relations and trust
    5. 22 Individual trust and the internet
    6. 23 Trust in the entrepreneurial process
    7. 24 Trust in safety-critical contexts
    8. 25 Trust in food: Assuring quality, sustainability, price and availability
  16. PART VI Future directions
    1. 26 Leadership and trust
    2. 27 Trust in and by the public sector
    3. 28 Trust and HRM
    4. 29 Two sides of an important coin: Outlining the general parameters of control-trust research
    5. 30 The inter-relationship of trust, anger and aggression: A two-level perspective
    6. 31 Implications for future directions in trust research
    7. Postword: Four research-based approaches to teaching trust
  17. Subject index
  18. Author index

Product information

  • Title: The Routledge Companion to Trust
  • Author(s): Rosalind H. Searle, Ann-Marie I. Nienaber, Sim B. Sitkin
  • Release date: March 2018
  • Publisher(s): Routledge
  • ISBN: 9781317595700