The Routledge Companion to Trust

Table of contents

1. Cover
2. Title
3. Copyright
4. Dedication
5. CONTENTS
6. List of figures
7. List of tables
8. Notes on contributors
9. Preface
10. Introduction
11. PART I Foundations of trust
    1. 1 Reconsidering affect-based trust: A new research agenda
    2. 2 Reciprocal trust: A self-reinforcing dynamic process
    3. 3 Swift trust: state-of-the-art and future research directions
    4. 4 Distrust
12. PART II Levels of analysis
    1. 5 Determinants, consequences and functions of interpersonal trust within organizations: What is the empirical evidence?
    2. 6 Trust in teams: A review across levels
    3. 7 Cooperation and coordination: The role of trust in inter-organizational relationships
    4. 8 Multilevel trust: Antecedents and outcomes of trust at different levels
13. PART III Theories of trust
    1. 9 Why do people trust? Moving toward a more comprehensive consideration of the antecedents of trust
    2. 10 Trust and fairness
    3. 11 Social exchange theory: Where is trust?
    4. 12 Institutions and trust
    5. 13 Trust and contracts: Complements versus substitutes in business-to-business exchanges
    6. 14 The contributions of attribution theories to trust research
14. PART IV Trust repair
    1. 15 An interactive perspective on trust repair
    2. 16 Organizational trust repair
    3. 17 Trust and distrust: Their interplay with forgiveness in organizations
15. PART V Applications
    1. 18 ‘Right-touch’ trust: Thoughts on trust in healthcare
    2. 19 The production and reproduction of trust violations: An exploration of theory and practice in universal banks prior to the global financial crisis
    3. 20 Trust in public professionals and their professions
    4. 21 Employment relations and trust
    5. 22 Individual trust and the internet
    6. 23 Trust in the entrepreneurial process
    7. 24 Trust in safety-critical contexts
    8. 25 Trust in food: Assuring quality, sustainability, price and availability
16. PART VI Future directions
    1. 26 Leadership and trust
    2. 27 Trust in and by the public sector
    3. 28 Trust and HRM
    4. 29 Two sides of an important coin: Outlining the general parameters of control-trust research
    5. 30 The inter-relationship of trust, anger and aggression: A two-level perspective
    6. 31 Implications for future directions in trust research
    7. Postword: Four research-based approaches to teaching trust
17. Subject index
18. Author index