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The Rules of Work, 2nd Edition

Book Description

"This is a definitive code for personal business success...Key points, concisely made, that can steer anyone through the minefield of office life."


Management Today


 “Learn the lessons of Richard Templar’s bestselling book “The Rules of Work”, and then sit back as your career rockets through the stratosphere…..Templar knows the truth about work and all those tens of thousands of readers know it too.”


David Bolchover, The Daily Telegraph

Some people are simply great at their job. They glide effortlessly onwards and upwards through all the politics, the backstabbing, the system, and the nonsense that goes on.

They always seem to say the right thing; do the right thing. They are mentioned in every conversation. Everybody likes them. They get promoted. They get pay rises. They get on with the boss. And somehow, they do all these things without being unpleasant, breaking much of a sweat or seeming to put in excess effort. And when they are offered another step up the corporate ladder or a fabulous new job, no-one is surprised – after all, they have 'potential' written all over them.

How do they do it? Do they know some secret we don’t?

Yes, they know The Rules of Work. These rules aren’t about how to do your job, day-to-day (we assume you are pretty good at that already). The Rules of Work are about how you are seen to be doing it – brilliantly and efficiently of course. They are about how you appear to others – successful and confident of course. And they are about helping you to achieve the success you richly deserve.

Reviews of the First Edition:

“… can steer anyone through the minefield of office life.” Management Today

“This is the book to help you achieve all your career ambitions.”  Short List, May 2008

Table of Contents

  1. Cover
  2. The Rules of Work
  3. Contents
  4. Foreword
  5. Introduction
  6. Acknowledgements
  7. Part I Walk your talk
    1. Get your work noticed
    2. Never stand still
    3. Volunteer carefully
    4. Carve out a niche for yourself
    5. Under promise and over deliver
    6. Learn to ask why
    7. Be 100 per cent committed
    8. Learn from others’ mistakes
    9. Enjoy what you are doing
    10. Develop the right attitude
    11. Be passionate but don’t kill yourself
    12. Manage your energy
    13. Never let anyone know how hard you work
    14. Keep your home life at home
  8. Part II Know that you’re being judged at all times
    1. Cultivate a smile
    2. No limp fish – develop the perfect handshake
    3. Exude confidence and energy
    4. Develop a style that gets you noticed
    5. Pay attention to personal grooming
    6. Be attractive
    7. Be cool
    8. Speak well
    9. Write well
  9. Part III Have a plan
    1. Know what you want long term
    2. Know what you want short term
    3. Study the promotion system
    4. Develop a game plan
    5. Set objectives
    6. Know your role
    7. Know yourself – strengths and weaknesses
    8. Identify key times and events
    9. Anticipate threats
    10. Look for opportunities
    11. Make learning a lifelong mission
  10. Part IV If you can’t say anything nice – shut up
    1. Don’t gossip
    2. Don’t bitch
    3. Stand up for others
    4. Compliment people sincerely
    5. Be cheerful and positive
    6. Ask questions
    7. Use ‘please’ and ‘thank you’
    8. Don’t swear
    9. Be a good listener
    10. Only speak sense
  11. Part V Look after yourself
    1. Know the ethics of your industry
    2. Know the legalities of your industry
    3. Set personal standards
    4. Never lie
    5. Never cover up for anyone else
    6. Keep records
    7. Know the difference between the truth and the whole truth
    8. Cultivate your support/contacts/friends
    9. Date with caution
    10. Understand others’ motives
    11. Assume everyone else is playing by different rules
    12. Keep the faith
    13. Put things in perspective
  12. Part VI Blend in
    1. Know the corporate culture
    2. Speak the language
    3. Dress up or down accordingly
    4. Be adaptable in your dealings with different people
    5. Make your boss look good
    6. Know where to hang out, and when
    7. Understand the social protocols
    8. Know the rules about authority
    9. Know the rules about the office hierarchy
    10. Never disapprove of others
    11. Understand the herd mentality
  13. Part VII Act one step ahead
    1. Dress one step ahead
    2. Talk one step ahead
    3. Act one step ahead
    4. Think one step ahead
    5. Address corporate issues and problems
    6. Make your company better for having you there
    7. Talk of ‘we’ rather than ‘I’
    8. Walk the walk
    9. Spend more time with senior staff
    10. Get people to assume you have already made the step
    11. Prepare for the step after next
  14. Part VIII Cultivate diplomacy
    1. Ask questions in times of conflict
    2. Don’t take sides
    3. Know when to keep your opinions to yourself
    4. Be conciliatory
    5. Never lose your temper
    6. Never get personal
    7. Know how to handle other people’s anger
    8. Stand your ground
    9. Be objective about the situation
  15. Part IX Know the system – and milk it
    1. Know all the unspoken rules of office life
    2. Know what to call everyone
    3. Know when to stay late and when to go early
    4. Know the theft or perks rule
    5. Identify the people who count
    6. Be on the right side of the people who count
    7. Be well up on new management techniques
    8. Know the undercurrents and hidden agendas
    9. Know the favourites and cultivate them
    10. Know the mission statement – and understand it
  16. Part X Handle the opposition
    1. Identify the opposition
    2. Study them closely
    3. Don’t back-stab
    4. Know the psychology of promotion
    5. Don’t give too much away
    6. Keep your ear to the ground
    7. Make the opposition seem irreplaceable
    8. Don’t damn the opposition with faint praise
    9. Capitalise on the career-enhancing moments
    10. Cultivate the friendship and approval of your colleagues
  17. Postscript Know when to break the Rules