Know what a team is and how it works
So what is a team and how does it operate? If we are going to be successful managers we have to know the answers to these questions.
A team isn’t a collection of people. It is an organization with its own dynamics, qualities and conventions. Without knowing these things you will flounder. Knowing them, you can work your team to achieve greatness.
In every team there are a variety of people all pushing and shoving in different directions and with unequal force. Some shove louder, if you know what I mean. Others are happy to push from the back. Others don’t appear to be doing anything, but you’ll need them for ideas.
If you haven’t looked at team dynamics before, I urge you to read Meredith Belbin’s ...