Chapter 15. How to measure performance

  • Measuring your performance against the competition

  • Measuring your own performance

  • Your real chances of winning the work

  • Sales reporting

  • Rewarding sales achievement

 

‘I am only as good as my last battle.’

 
 --Napoleon Bonaparte (1769–1821), emperor

Measuring your performance against the competition

A good rule of thumb for selling is that you will win about one-third of the work you quote for. (A ‘quote’ here means either written quotes or precise verbal quotes.) This rule has obvious uses for predicting your company’s sales. Broadly, it means that your monthly pipeline of potential services work should contain about two-and-a-half times the amount of work you could actually do. If you win a third of that pipeline ...

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