This book is clearly not the last word on word of mouth. There’s much more to discover, learn, distill, and invent. I welcome hearing your questions, successes and setbacks. I find that the most useful yet hardest things to find are good examples.

I’d particularly like to hear how you have applied something in this book to enrich your life, so that we can share it with others. Your story may be just the thing that resonates with and motivates someone in a way that one of my examples did not. Your story may be just the thing that triggers a life-changing event for someone. Please don’t deprive them of the experience.

Please write to me and I’ll do my best to respond to you and bring others into the conversation. In these ways, ...

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