As we conclude our journey through the five-stage Sentient Enterprise capability maturity model, we’d like to leave you with a bit more perspective on how all this intensive work within your company will help you be a pathfinder and leader—a pioneer who takes your organization in the direction it needs to go to survive in an ever-changing, data-intensive world. This is a business book, after all. We’re not talking just about innovation, but about competitive advantage!
The simple truth is that any enterprise hoping to endure more than five or 10 years into the future must absolutely leverage the flood of data rising all around so its workforce can thrive instead of drown. That’s why so much of the Sentient Enterprise is about resources and techniques to optimize human–data interactions, and helping employees of all kinds find new ways to manage data.
In doing so, we’ve hoped to advance a leadership model for human productivity—namely ergonomics—as the modern workplace increasingly becomes defined by data (the term ergonomics is derived from the Greek word for work, ergon). It’s a scientific discipline that arose in response to World War II and the grueling pace that a national mobilization of industry imposed on both factory workers and soldiers operating machinery on the battlefield.
Ergonomics can boost productivity, protect workers, and even save lives. Some aviation accidents are attributed to flawed ...