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The Services Shift: Seizing the Ultimate Offshore Opportunity
book

The Services Shift: Seizing the Ultimate Offshore Opportunity

by Robert E. Kennedy, Ajay Sharma
January 2009
Intermediate to advanced content levelIntermediate to advanced
352 pages
7h 56m
English
Pearson
Content preview from The Services Shift: Seizing the Ultimate Offshore Opportunity

Appendixes for Chapter 3

Appendix 3ALocating a Task on the Process Decomposition Compass

To consider whether a given process is efficiency focused or effectiveness focused, ask the following kinds of questions:

image

To consider whether a given process is standardized or customized, ask the following kinds of questions:

image

Appendix 3BAssessing the Feasibility, Value, and Risk of Potential Outsourcing Efforts

Feasibility

To consider whether a given process is feasible, ask the following kinds of questions:

Value and Risk

To consider ...

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Publisher Resources

ISBN: 9780137011544Purchase book