Appendixes for Chapter 3
Appendix 3ALocating a Task on the Process Decomposition Compass
To consider whether a given process is efficiency focused or effectiveness focused, ask the following kinds of questions:
To consider whether a given process is standardized or customized, ask the following kinds of questions:
Appendix 3BAssessing the Feasibility, Value, and Risk of Potential Outsourcing Efforts
Feasibility
To consider whether a given process is feasible, ask the following kinds of questions:
Value and Risk
To consider ...
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