O'Reilly logo

The Shift by Kimberly White

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

15   Part of the Solution

HOW THE SHIFT SOLVES DISAGREEMENTS

The CEO, two regional presidents, and a guy from finance walked into a bar. Well, actually, they were sitting in an office talking about numbers related to a new federal payment scheme and all the implications it would have for the industry; the bar thing was to get you to continue reading this story, even though it starts out kind of boring.

The CEO said, “I don’t think that number’s right.”

One of the presidents, Cole, disagreed. “Yes it is,” he said, “I’m sure of it,” and gave his reasons for thinking that number was accurate. The finance guy also sided with Cole; the number was right—his team had double-checked it.

The CEO, however, was unconvinced; he was sure the number was significantly ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required