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The Small Print of Succes

Book Description

The devil is in the detail when looking for greater success in the workplace. How to watch the eye contact patterns in meetings to understand who the key players are; what to consider before you meet a crucial contact for the first time; interpreting the dynamics in meetings; how to avoid becoming a victim of politics at work – these are some of the specifics you need to learn in order to get ahead in your career. This insightful, valuable and practical book lets readers in on the finer details that make all the difference in their quest to achieve greater career success. Success at work is rarely due to hard work alone. This book teaches you the unspoken, and to most, unknown, secrets of what it takes to get ahead: the small print of success.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Contents
  5. A few words before we start
  6. Chapter 1: Being successful by being the best ‘you’ you can possibly be
    1. Learning from Lady Gaga: know what you want and make it happen
    2. Getting to know me, getting to know all about me
    3. Work it! Working with what you’ve got, and really making it work for you
    4. And the winner of Best Actor is…
    5. Your reputation is your calling card
    6. If people judge a book by its cover, make sure the cover is one you want them to see
    7. Grow up
    8. The danger of assumptions
    9. Control your emotions
  7. Chapter 2: Getting your head in the game: keeping it all in perspective
    1. Don’t let work become a sexy Siren and lure you onto the rocks
    2. Keep your perspective
    3. Be clear about why you’re doing it: know your big prize™
    4. The boss in the orange jumpsuit
  8. Chapter 3: Getting the basics right – 21st-century style
    1. Key skills for success in the early 21st century – how do you measure up?
    2. Getting more from less: learning from the hare and the tortoise
    3. How to work smartest, not hardest, every day
      1. Action: 20%
      2. Meetings: 20%
      3. – Managing the omnipresent power play of meetings
      4. – Seat yourself in pole position around the table
      5. – Eyeing up the eye contact
      6. – The one on paper is rarely the only agenda in the room
      7. – Be alert; don’t let yourself get distracted
      8. – Be focused
      9. – Come equipped
      10. Email: 20%
      11. Distractions: 10%
    4. Eating/fresh air/personal time: 10%
    5. Listen – then listen some more
    6. Silence is golden
  9. Chapter 4: Moulding yourself to your environment and making it work for you
    1. Look, listen, learn: understanding the unofficial rules of your workplace
    2. Your contract is but a piece of paper
    3. Set yourself up for success
    4. Speak English, not business bullshit
    5. Keep confidences
    6. Don’t keep confidences
    7. Naked at your desk
    8. Desk sweet desk
    9. Lunch al fresco or ‘al desko’?
    10. Guest at your desk? Minimise the internet!
    11. It’s a work desk, not a news desk
  10. Chapter 5: Taming technology
    1. Taming the email monster
    2. That’s what voicemail is for, dummy!
    3. Every day should be a new voicemail day
    4. Taking a holiday doesn’t mean missing in action!
    5. Phones and meetings don’t mix
    6. Too many cooks spoil the broth? The challenge of the conference call
    7. The Ten Commandments of conference calls
      1. 1: Be on time
      2. 2: Chair and scribe: the Batman and Robin of the conference call
      3. 3: Have an agenda – and stay focused on it
      4. 4: Do a roll call
      5. 5: Manage the entry: summarise the purpose of the call at the beginning
      6. 6: Acknowledge new callers
      7. 7: Pretend they are in the room with you: be focused
      8. 8: Avoid interrupting others
      9. 9: Manage the time
      10. 10: Manage the exit
  11. Chapter 6: The art of getting yourself noticed – in the right way, for the right things, with the right people
    1. Differentiation, differentiation, differentiation
    2. Identifying your unique differentiator
    3. One eye on this role, the other on the next
    4. Getting the job your heart desires: afore ye go, a warning
    5. Make sure you are seeing what’s really there: understand the role you want
    6. Benchmark yourself against your dream role: is it right for you? Are you right for it?
    7. Raising your profile: making yourself visible to the right people
    8. Making the professional profile work for you
    9. The entourage factor
    10. Networking: the oil in the modern-day wheels of success
    11. The final word on raising your profile
  12. Acknowledgements
  13. About the author