The Smart Nonprofit

INDEX

•  
• 2-1-1 systems, usage, 183

• A
• Accessibility barriers, removal, 131–132
• Accessible Intelligence Limited, 145
• Accounting systems (human oversight), automation (importance), 161
• Administrative tasks, automation, 11
• Advocacy, 132–134
• Agentive Design, 66
• AI for Good (AI4Good), 47, 51
• AI Impact Challenge (Google), 47
• Algorithms
  • bias, 118
  • opinions, equivalence, 16
  • usage, 8, 41–42
• Appeals, customization, 144–146
• Artificial intelligence (AI)
  • ethics/responsibility, 83
  • framework, partnership, 160–161
  • implementation process, 107, 108t
  • job replacement, 60
  • types, 44
  • usage, 7, 17, 107
• Astroturfing, reduction, 12
• Automated donor stewardship, 144
• Automation
  • costs/benefits, organizational leader examination, 22
  • dangers, 15–17
  • usage, 7
  • usage (percentage), 154
  • workplace well-being, relationship, 156–160
• Autonomous World
  • aspects, 44–47
  • entry, acceleration, 43–44
  • era, 43

• B
• Back office, automation, 153
• Bailey, Nick, 171
• Banerjee, Anurag, 146
• Benefits Data Trust, 60–61
• Benjamin, Ruha, 17
• Berman, Micah, 173
• Bernholz, Lucy, 94
• Bethke, Anna, 122
• Bias, 84
  • embedded bias, elimination, 86–89
  • mitigation, 118
  • smart tech creation, problems, 87
• Big Data, 70–71
• Black Americans, hiring discrimination (steadiness), 155
• Blackbaud, 140, 144, 147–148
• Black boxes, 117
• Black Indigenous People of Color (BIPOC)
  • BIPOC-owned companies, 184
  • priority spot, absence, 6
  • questionnaire avoidance, 4
• Board members, responsibility, 142
• Boris, Elizabeth, 23
• Bossware, impact, 1590
• Bots
  • intelligence, ...