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The Smart Solution Book by Mr. David Cotton

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Tool 31

Who else has solved this problem?

What the tool is

There is little point in spending time solving a problem that has already been solved elsewhere. This technique is about determining where our current problem may also be a problem for others and how they have resolved it. What can we learn from them? It does not matter if our problems and theirs are not absolutely identical – what matters is that they have found solutions from which we can learn.

When to use it

  • When we need a solution in a hurry.

What you will need

  • Paper and pens.
  • Flipchart and marker pens, if working with a larger group.

How to use it

  1. State the problem.
  2. Setting aside the specific context in which the problem occurs in our organisation, list those who, at ...

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