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The Smart Solution Book by Mr. David Cotton

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Tool 40

What i need from you

What the tool is

Rarely can we solve a work-based problem alone and rarely does a problem affect only one person or area of an organisation.

This technique is designed to tease out what each interested party needs from the others in order to ensure that the problem can be solved satisfactorily for everyone involved.

When to use it

  • When you have reached a solution to a problem and want to ensure that everyone knows what may be expected of them as the solution is implemented. ideally, use this after collaborative, cross-departmental or cross-functional problem solving.

What you will need

  • Flipchart paper and marker pens.
  • Reusable adhesive or tape.
  • Sticky notes.
  • Pens.
  • Camera or mobile phone with camera.

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