The Smart Solution Book

Part 1

Which tools to use and when

You can use many of the techniques on your own. Some also lend themselves to small group work and some to large groups. For these purposes, let us say that a small group comprises between 6 and 20 people. A large group can be anything from 20 upwards. In 2011, a World Café session in Tel Aviv involved 10,000 people. You do not need to think on such a grand scale (just yet) . . .

Whilst many of the problem-solving and decision-making tools are multi-purpose, applicable to a wide variety of issues, some are particularly good for specific purposes. In the table below you will see the category of problem for which they may be useful, the number of the tool or technique and an indication of the size of group ...