When you want to improve people’s performance after annual reviews

Every year, my children show their school reports to their proud father. Like most reports, they focus almost entirely on how they’ve done during the past year, with a couple of comments about how to improve next year.

A lot of staff appraisals are like that: lots about last year and less about next. These serve a purpose, but often can be too retrospective and “discussing”, rather than future-focused and “directing”.

Hold Previews, not Reviews

There are lots of reasons for reviews having this past-focus. One is the title. Calling them “Reviews” leads people to review past performance, much like a school report.

My company – and many of my customers – never have performance reviews ...

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