February 2017
Beginner
352 pages
8h 28m
English
Knowledge management is the use of technology to make information relevant and accessible wherever that information may reside. To do this effectively requires the appropriate application of the appropriate technology for the appropriate situation.
Knowledge management incorporates systematic processes of finding, selecting, organizing, and presenting information in a way that improves an employee’s comprehension and use of business assets.1
We began the last chapter contemplating the trend from business process reengineering to knowledge management. There, we focused primarily on the limits of process, which we suggested was an infofriendly concept, but one that might be blind to other issues. ...