To thrive in a world where networks of companies increasingly compete with other networks, managers can no longer focus solely on excellence in planning and execution. In The Spider’s Strategy, top business consultant Amit S. Mukherjee provides the tools you need to sense and respond to unexpected events. He shows why and how managers in your company must apply four powerful “Design Principles” today:
Change everyday work practices by embedding “sense and response” within your normal plan-and-execute processes.
Promote collaboration across partner companies by establishing practical mechanisms that make “win-win” a basis for action not an empty slogan.
Ensure that work really teaches by assuring the culture, processes, and organizational structure to improve your company’s ability to learn.
Implement those key technological capabilities that allow the network to function seamlessly.
The heart of this book includes proven implementation advice based on conversations with successful innovators at HP, Nokia, and beyond. Mukherjee offers new insight into everything from work practices to culture and corporate organization and shows how to overcome even the most stubborn obstacles to effective collaboration amongst partners.
Table of Contents
- Praise for The Spider’s Strategy
- About the Author
I. Why Change?
- 1. The Fire That Changed an Industry
2. Shadows of the Past
- “Toto, I’ve a Feeling We’re Not in Kansas Anymore”
- The Execution Trap
- 3. Visions from the Present
II. Design Principles for Adaptive Capabilities
4. Transform Everyday Work
- The Importance of Being Earnestly Adaptive
- What Must the Company Sense?
- Four Operational Sense-and-Respond Systems
- How to Design Sense-and-Respond Capabilities
- The Role of Senior Executives
5. Succeed in a Dog-Eat-Dog World
- A Dog-Eat-Dog World
- Why Companies Act Against Their Own Best Interests
- The Importance of Playing Nice
- Playing Nice—to Win
- Implementing the Second Design Principle
- Nice Guys Aren’t Finishing Last
- 6. Ensure That Work Teaches
7. Make Technology Matter
- Provide Visibility
- Support Analysis
- Facilitate Collaboration
- Enable Mobility
- Implementing Adaptive Technologies
- Final Thoughts
- 4. Transform Everyday Work
III. Going Adaptive
- 8. Create the Organization
9. Introduce Change Holographically
Creating an Adaptive Business
- Introduce Adaptive Transformation Holographically
- Pick a Business Unit That Wants to Change
- Start at or Near the Top of the Organizational Hierarchy
- Build a Master Plan, Even One on a Small Scale
- Introduce the Design Principles in Waves
- Start with the Non-Customer-Facing Ends
- Remember That Incentives Can Be an Executive’s Best Friend
- For the Foreseeable Future, Let the Results Speak for Themselves
- Some Final Thoughts
- Creating an Adaptive Business
- Epilogue: Two Views of a Company
- Financial Times Press
- Title: The Spider’s Strategy: Creating Networks to Avert Crisis, Create Change and Really Get Ahead
- Release date: September 2008
- Publisher(s): PH Professional Business
- ISBN: 9780137148134