10Stakeholder Audit: A Tool for Assessing and Improving Stakeholder Relationships
165In the networked world, everything about a company can be known: every slipup, policy and practice… The world can easily see organizations for what they are, not what they pretend to be.
—Esther Dyson, 1997
This chapter provides a step-by-step guide to designing and implementing a stakeholder audit. The audit process is part of a strategic management system in that it is linked to strategy development, budgeting, and other decision-making activities. The stakeholder audit is also designed to support the feedback and learning that is so crucial for relationship-building. ...
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