Notes

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CHAPTER 1: WHY BUILD COLLABORATIVE STAKEHOLDER RELATIONSHIPS?

1. Steven Prokesch, “Unleashing the Power of Learning: An Interview with British Petroleum’s John Browne,” Harvard Business Review (September/October 1997): 154.

2. Reginald A. Litz, (1996) “A Resource Based View of the Socially Responsible Firm: Stakeholder Interdependence, Ethical Awareness and Issue Responsiveness as Strategic Assets,” Journal of Business Ethics 15 (1966): 1355-1363.

3. Timothy Egan, “Microsoft Swagger Taking a Hit,” Vancouver Sun (January 17, 1998): page C-1.

4. John Entine, “Shattered Image: Is The Body Shop Too Good to Be True?” Business Ethics (September/October 1994): 23-28.

5. “The Road Ahead: A Summary of The Body Shop Values Report,” (Littlehampton, ...

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