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The Starfish Files: One Leader's Account of Insight & Inspiration Under Duress by Alexander Hiam

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Appendix

Executive Summary of Key Learning Points in

The Starfish Files

It may be more difficult than ever to be an effective leader. How can you overcome problems and threats, break through to higher performance levels, and generate enthusiasm and self-motivated initiative in employees who often feel at risk or stressed out themselves?

The core set of leadership skills taught in The Starfish Files focuses on special competencies needed to meet these challenges, including:

1.  Creating a considerate workplace in which people take pride in treating one another with kindness and respect

2.  Managing with “emotional intelligence” to maximize optimism and hopefulness in your group

3.  Inviting more participative problem-solving and creative idea ...

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