CHAPTER 1
The StayInterview
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The concept of stay interviews seems way too simple. Is it really possible to improve your team’s engagement, retention, and productivity just by asking employees what you can do to make their jobs better?
The answer is “yes” because stay interviews address the two great crises facing business today simply, cheaply, and where the crises originate.
According to the Bureau of Labor Statistics, the number of employees who voluntarily quit is increasing sharply each year,1 while Gallup finds that since 2000 employee engagement levels in the United States have hardly budged, and they were dismal to start. Seventy percent of American workers are not engaged by their jobs, and 18 percent are actively disengaged. ...
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