Chapter 19

Section Overview: How to Measure the Strategic Maturity of Your IT Organization

Now that you have read how strategic CIOs deliver services exceptionally, learn about the business, focus on user experiences, and improve the business skills of their IT personnel, implement initiatives that improve margin, and leverage technology strategically to innovate value, I’m sure you are asking yourself the following five questions:

  1. How strategic is my IT organization?
  2. Is there a process I can use to measure the strategic maturity of my IT organization?
  3. How do I analyze the results?
  4. What are the implications of the measurements?
  5. What can I do to improve the maturity gap?

Well, you are in luck. This chapter will help you answer these questions. ...

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