the strategiC Cio
Strategic IT Organization Transformation Phases
e strategic IT organization transformation phases (Figure 19.1)
represent the transformation path strategic CIOs follow to strategi-
cally leverage information and technology for competitive advantage.
In each of the previous four sections of the book, strategic CIOs
shared their insights, case examples, methodologies, and tools used in
their transformation journey to excel in each of the four transforma-
To help you answer the ve questions listed after the chapter open-
ing paragraph, I have developed an assessment instrument you can
use to assess the strategic maturity of your IT organization for each
of these transformation phases. e instrument is easy to use and is
an excellent beginning for you to determine the actions you need to
embark on to improve the strategic maturity of your IT organization.
2. A set of best practices for each transformational phase
will help you determine the degree to which your IT
organization delivers business value and how eciently
it delivers value.
3. You need to measure each of the four transformation
phases across two dimensions:
a. Business value
b. Eciency of delivery
4. Measuring the business value and eciency for each of
the four strategic IT transformation phases will deter-
mine the strategic maturity of your IT organization.
5. Understanding the strategic maturity of your IT orga-
nization for each transformation phase is a basis for
developing a plan to shore up gaps and improve the
value IT provides the business and the eciency of the
delivery of value.
C. TEMPLATES USED
1. Strategic IT maturity assessment template (Figure 19.2)
2. IT organization maturity dimensions (Figure 19.3)