Making extraordinary things happen is hard work, and leaders need to encourage others to continue the quest. Leaders strengthen people's courage by visibly recognizing contributions to the common vision. Leaders express pride in the accomplishments of their teams. They make a point of telling the rest of the organization about what has been achieved. They make people feel like heroes. Leaders find ways to celebrate accomplishments and are personally involved with them. They take time out to rejoice in reaching a milestone.
In the next two chapters, we see how student leaders: