Introduction
One of the most significant joys of my life continues to be helping high performers push through to even greater achievements, and yes, “push through” is the right way to describe the effort. Professionals who are already operating at the higher levels of production have long ago mastered the fundamentals and put in place practices, habits, and rituals that consistently propel them to the top. They attract the best clients. They build the most productive networks.
High performers are the 20% who deliver 80% of everything that's good: new money, better clients, sharper staff. It's no easy thing to guide them to an even higher realm. This push through encompasses three elements: coaching that's close and invested, a commitment strong enough to endure plateaus and even setbacks, and, most of all, it requires a model…a framework that builds success and tools that are precisely calibrated to the specific demands of exceptional performance.
In the world of advising high-net-worth clients, that model is Supernova.
Supernova emerged from the dual crisis of the bear market of the early 2000s and the growing dissatisfaction of the clients we served—or, more precisely, didn't serve very well. A group of phenomenal individuals and I built Supernova to answer a simple but surprisingly complex question: What does it take to deliver the ultimate client experience?
Evolution of Supernova
A bit of background to give those new to Supernova a quick overview of the model. I wrote ...